Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 576 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) replying within a day (d) one huge paragraph
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
3. 3.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
4. 4.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
5. 5.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
6. 6.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) a clear subject line (d) no subject line
7. 7.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
8. 8.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
11. 11.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
12. 12.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
13. 13.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a silly email ID (d) signing with your name
14. 14.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
15. 15.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) no name at the end (d) short paragraphs
16. 16.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
17. 17.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
18. 18.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no subject line (d) replying within a day
19. 19.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) text-message spelling (d) a clear subject line
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a silly email ID
23. 23.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
24. 24.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
25. 25.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
27. 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
28. 28.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
29. 29.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) text-message spelling (d) short paragraphs
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
33. 33.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) naming the attachment (d) text-message spelling
34. 34.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
35. 35.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
36. 36.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
37. 37.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) naming the attachment (d) ALL CAPITAL LETTERS
38. 38.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) replying within a day (d) a silly email ID
39. 39.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
40. 40.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) signing with your name (d) a silly email ID

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