Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 579 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
2. 2.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a sensible email ID (d) ALL CAPITAL LETTERS
3. 3.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) a sensible email ID (d) no name at the end
4. 4.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
6. 6.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
7. 7.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
8. 8.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
9. 9.🔍 Which is the odd one out? (a) checking spelling (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) text-message spelling
10. 10.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
11. 11.Which of these is a poor email habit? (a) no subject line (b) a polite greeting (c) a sensible email ID (d) replying within a day
12. 12.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
14. 14.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) no name at the end (d) a sensible email ID
15. 15.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
16. 16.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) naming the attachment (d) short paragraphs
17. 17.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
18. 18.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
19. 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) naming the attachment (d) checking spelling
20. 20.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) short paragraphs (d) a clear subject line
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
22. 22.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
23. 23.🔍 Which is the odd one out? (a) a sensible email ID (b) no subject line (c) a polite greeting (d) a clear subject line
24. 24.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) no name at the end (d) replying within a day
25. 25.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
26. 26.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) a clear subject line (d) forgetting the file
27. 27.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) a sensible email ID (d) short paragraphs
29. 29.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) emojis to a principal (d) ALL CAPITAL LETTERS
30. 30.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
31. 31.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
32. 32.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) forgetting the file (d) checking spelling
34. 34.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
35. 35.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a sensible email ID
36. 36.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
38. 38.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) text-message spelling
39. 39.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
40. 40.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) a clear subject line (d) replying within a day

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