Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 580 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) text-message spelling (d) a polite greeting
2. 2.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) no name at the end (d) naming the attachment
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) one huge paragraph (d) replying within a day
4. 4.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a silly email ID
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
6. 6.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) a silly email ID (d) signing with your name
7. 7.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
8. 8.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
9. 9.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no name at the end
10. 10.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) short paragraphs (d) ALL CAPITAL LETTERS
11. 11.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
12. 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
13. 13.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
14. 14.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
15. 15.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
16. 16.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) short paragraphs (d) no subject line
18. 18.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) no subject line
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
21. 21.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no subject line (d) checking spelling
22. 22.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
24. 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
25. 25.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
26. 26.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) a polite greeting (d) ALL CAPITAL LETTERS
27. 27.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
28. 28.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
29. 29.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
31. 31.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.Which of these is a good email habit? (a) one huge paragraph (b) naming the attachment (c) no subject line (d) forgetting the file
34. 34.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
35. 35.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
36. 36.Which of these is a good email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) text-message spelling (d) one huge paragraph
37. 37.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) a silly email ID (d) short paragraphs
38. 38.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) checking spelling (d) short paragraphs
39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
40. 40.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit

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