Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 59 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) naming the attachment
2. 2.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
3. 3.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a sensible email ID (d) emojis to a principal
4. 4.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) a clear subject line (d) checking spelling
5. 5.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
6. 6.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
7. 7.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) text-message spelling (d) a silly email ID
9. 9.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
11. 11.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a polite greeting (d) forgetting the file
12. 12.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
13. 13.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
14. 14.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
15. 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
17. 17.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) short paragraphs (d) one huge paragraph
18. 18.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
19. 19.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
20. 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
21. 21.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) a silly email ID (d) text-message spelling
22. 22.🔍 Which is the odd one out? (a) checking spelling (b) ALL CAPITAL LETTERS (c) text-message spelling (d) forgetting the file
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
25. 25.Which of these is a good email habit? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) replying within a day
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
28. 28.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
29. 29.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
31. 31.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
32. 32.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
33. 33.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) naming the attachment (d) no name at the end
34. 34.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) signing with your name (d) short paragraphs
35. 35.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) short paragraphs
37. 37.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) text-message spelling (d) checking spelling
38. 38.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) forgetting the file (d) a clear subject line
39. 39.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no name at the end (d) a sensible email ID
40. 40.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit

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