Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 581 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
2. 2.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) short paragraphs (d) checking spelling
3. 3.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a polite greeting (d) a clear subject line
4. 4.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
5. 5.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
6. 6.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
7. 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
8. 8.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the subject line (d) the sign-off
10. 10.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
11. 11.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
12. 12.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
13. 13.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a polite greeting
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
15. 15.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) emojis to a principal (d) a sensible email ID
16. 16.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) a polite greeting (d) one huge paragraph
17. 17.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
18. 18.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
19. 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
20. 20.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
21. 21.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
22. 22.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
23. 23.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
24. 24.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
25. 25.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) a sensible email ID
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) text-message spelling (d) a polite greeting
28. 28.Which of these is a poor email habit? (a) replying within a day (b) no subject line (c) signing with your name (d) short paragraphs
29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) ALL CAPITAL LETTERS (d) emojis to a principal
33. 33.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
34. 34.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
35. 35.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
36. 36.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) a sensible email ID (d) emojis to a principal
37. 37.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
38. 38.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) a sensible email ID (c) signing with your name (d) a clear subject line
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message

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