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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 582 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  2. 2.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) emojis to a principal (d) replying within a day
  3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
  4. 4.Which of these is a good email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) no subject line (d) forgetting the file
  5. 5.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  6. 6.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  8. 8.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  9. 9.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  10. 10.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  11. 11.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) checking spelling (d) short paragraphs
  12. 12.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  13. 13.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  14. 14.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  15. 15.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  16. 16.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  17. 17.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) forgetting the file (d) no subject line
  18. 18.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) forgetting the file
  19. 19.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) ALL CAPITAL LETTERS
  20. 20.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  21. 21.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
  22. 22.Which of these is a poor email habit? (a) a polite greeting (b) forgetting the file (c) replying within a day (d) short paragraphs
  23. 23.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
  24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  25. 25.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  26. 26.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
  27. 27.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) naming the attachment (d) text-message spelling
  28. 28.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) emojis to a principal (d) signing with your name
  29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) one huge paragraph (d) a sensible email ID
  30. 30.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
  31. 31.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) text-message spelling (d) a polite greeting
  32. 32.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  33. 33.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  34. 34.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a polite greeting (d) one huge paragraph
  35. 35.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  37. 37.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  38. 38.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  39. 39.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  40. 40.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line

Answer key

  1. a good email habit
  2. emojis to a principal
  3. after a few working days
  4. a polite greeting
  5. a polite thank-you line
  6. the subject line
  7. the details
  8. the greeting
  9. the sign-off
  10. the greeting
  11. a silly email ID
  12. the greeting
  13. a polite thank-you line
  14. the subject line
  15. a good email habit
  16. a good email habit
  17. a clear subject line
  18. forgetting the file
  19. ALL CAPITAL LETTERS
  20. the details
  21. a sensible email ID
  22. forgetting the file
  23. sum up the email
  24. the subject line
  25. the subject line
  26. read it once more
  27. text-message spelling
  28. signing with your name
  29. a sensible email ID
  30. formally and briefly
  31. text-message spelling
  32. a good email habit
  33. the greeting
  34. a polite greeting
  35. the subject line
  36. the sign-off
  37. a poor email habit
  38. a poor email habit
  39. the sign-off
  40. the subject line

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