Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 2.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) emojis to a principal (d) replying within a day
- 3.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
- 4.Which of these is a good email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) no subject line (d) forgetting the file
- 5.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 6.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 8.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 9.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 10.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 11.🔍 Which is the odd one out? (a) a clear subject line (b) a silly email ID (c) checking spelling (d) short paragraphs
- 12.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
- 13.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 14.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 15.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 16.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 17.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) forgetting the file (d) no subject line
- 18.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) naming the attachment (d) forgetting the file
- 19.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) ALL CAPITAL LETTERS
- 20.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 21.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
- 22.Which of these is a poor email habit? (a) a polite greeting (b) forgetting the file (c) replying within a day (d) short paragraphs
- 23.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
- 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 25.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 26.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
- 27.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) naming the attachment (d) text-message spelling
- 28.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) emojis to a principal (d) signing with your name
- 29.🔍 Which is the odd one out? (a) forgetting the file (b) a silly email ID (c) one huge paragraph (d) a sensible email ID
- 30.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
- 31.🔍 Which is the odd one out? (a) replying within a day (b) a sensible email ID (c) text-message spelling (d) a polite greeting
- 32.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 33.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 34.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a polite greeting (d) one huge paragraph
- 35.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 37.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 38.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 39.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 40.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
Answer key
- a good email habit
- emojis to a principal
- after a few working days
- a polite greeting
- a polite thank-you line
- the subject line
- the details
- the greeting
- the sign-off
- the greeting
- a silly email ID
- the greeting
- a polite thank-you line
- the subject line
- a good email habit
- a good email habit
- a clear subject line
- forgetting the file
- ALL CAPITAL LETTERS
- the details
- a sensible email ID
- forgetting the file
- sum up the email
- the subject line
- the subject line
- read it once more
- text-message spelling
- signing with your name
- a sensible email ID
- formally and briefly
- text-message spelling
- a good email habit
- the greeting
- a polite greeting
- the subject line
- the sign-off
- a poor email habit
- a poor email habit
- the sign-off
- the subject line
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