Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 585 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
3. 3.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
5. 5.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the greeting (d) the subject line
7. 7.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
8. 8.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) a clear subject line
9. 9.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
10. 10.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
11. 11.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) a silly email ID (d) naming the attachment
12. 12.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
13. 13.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) emojis to a principal (d) short paragraphs
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
15. 15.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
17. 17.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
18. 18.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
21. 21.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
26. 26.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
27. 27.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) signing with your name (d) a silly email ID
28. 28.Which of these is a good email habit? (a) a polite greeting (b) text-message spelling (c) emojis to a principal (d) one huge paragraph
29. 29.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
30. 30.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
31. 31.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
32. 32.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) naming the attachment (d) emojis to a principal
33. 33.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) text-message spelling (d) one huge paragraph
34. 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
36. 36.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
37. 37.Which of these is a poor email habit? (a) checking spelling (b) no subject line (c) replying within a day (d) short paragraphs
38. 38.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a polite greeting (d) no name at the end
39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) a clear subject line
40. 40.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) checking spelling (d) text-message spelling

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