Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 589 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
3. 3.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
4. 4.🔍 Which is the odd one out? (a) checking spelling (b) a silly email ID (c) forgetting the file (d) no name at the end
5. 5.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) naming the attachment (d) a polite greeting
6. 6.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
7. 7.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
8. 8.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) a clear subject line (d) no name at the end
9. 9.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) a clear subject line (d) forgetting the file
10. 10.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
11. 11.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the main message (d) the sign-off
12. 12.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
15. 15.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
17. 17.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
18. 18.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
19. 19.Which of these is a poor email habit? (a) naming the attachment (b) forgetting the file (c) a polite greeting (d) a clear subject line
20. 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
21. 21.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
22. 22.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
23. 23.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
24. 24.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
25. 25.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
26. 26.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) naming the attachment (d) text-message spelling
27. 27.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
28. 28.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
30. 30.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
31. 31.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
32. 32.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) a silly email ID (d) a sensible email ID
33. 33.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) no name at the end (d) no subject line
34. 34.🔍 Which is the odd one out? (a) emojis to a principal (b) no name at the end (c) no subject line (d) replying within a day
35. 35.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) replying within a day (d) short paragraphs
36. 36.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
37. 37.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) replying within a day (d) text-message spelling
38. 38.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) naming the attachment (d) short paragraphs
39. 39.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
40. 40.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students