Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 60 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
2. 2.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) replying within a day (d) short paragraphs
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
4. 4.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
5. 5.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) your password (d) only “see”
6. 6.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
7. 7.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
8. 8.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
9. 9.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
10. 10.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) no subject line (d) short paragraphs
11. 11.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
12. 12.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
13. 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
14. 14.Which of these is a poor email habit? (a) a sensible email ID (b) text-message spelling (c) a polite greeting (d) a clear subject line
15. 15.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) forgetting the file (d) no subject line
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
18. 18.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) short paragraphs (d) no name at the end
19. 19.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
22. 22.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
23. 23.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) naming the attachment (d) no name at the end
24. 24.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
27. 27.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) a sensible email ID (d) one huge paragraph
29. 29.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
30. 30.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a clear subject line (d) no name at the end
31. 31.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
32. 32.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
34. 34.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) short paragraphs (d) a polite greeting
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
36. 36.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
37. 37.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
38. 38.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) signing with your name (d) a polite greeting
39. 39.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line

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