Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 596 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
2. 2.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
3. 3.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
4. 4.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) no name at the end (d) emojis to a principal
5. 5.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
6. 6.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a good email habit? (a) a silly email ID (b) a sensible email ID (c) emojis to a principal (d) no subject line
8. 8.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) no name at the end (d) a sensible email ID
9. 9.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
10. 10.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
11. 11.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) a polite greeting (d) one huge paragraph
12. 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
13. 13.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) a polite greeting (d) forgetting the file
14. 14.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
15. 15.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
16. 16.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) one huge paragraph (d) a sensible email ID
17. 17.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
18. 18.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
19. 19.Which of these is a good email habit? (a) a polite greeting (b) emojis to a principal (c) forgetting the file (d) a silly email ID
20. 20.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) naming the attachment (d) no name at the end
21. 21.Which of these is a poor email habit? (a) signing with your name (b) no subject line (c) short paragraphs (d) a polite greeting
22. 22.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the greeting (d) the main message
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
25. 25.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
26. 26.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) emojis to a principal (d) replying within a day
27. 27.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
29. 29.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
32. 32.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
34. 34.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
37. 37.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
38. 38.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
40. 40.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) checking spelling (d) no subject line

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