Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 599 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
2. 2.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
3. 3.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
4. 4.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
5. 5.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) no subject line (d) a sensible email ID
8. 8.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no subject line (d) checking spelling
9. 9.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no subject line
10. 10.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
11. 11.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
12. 12.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
13. 13.Which of these is a poor email habit? (a) replying within a day (b) emojis to a principal (c) signing with your name (d) a clear subject line
14. 14.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) signing with your name (d) forgetting the file
15. 15.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) text-message spelling (d) short paragraphs
16. 16.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) a sensible email ID (d) replying within a day
17. 17.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
18. 18.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
19. 19.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
21. 21.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
22. 22.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
23. 23.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
24. 24.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) text-message spelling (d) a polite greeting
25. 25.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) short paragraphs (d) emojis to a principal
26. 26.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
27. 27.Which of these is a poor email habit? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) checking spelling
28. 28.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
29. 29.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
30. 30.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
31. 31.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
32. 32.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
33. 33.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
37. 37.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
38. 38.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) forgetting the file (d) a sensible email ID
39. 39.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a sensible email ID (d) a clear subject line
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) every hour (d) never

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students