Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 600 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) checking spelling (d) forgetting the file
3. 3.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
4. 4.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
6. 6.Which of these is a good email habit? (a) no subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) one huge paragraph
7. 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
10. 10.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
11. 11.Which of these is a good email habit? (a) short paragraphs (b) forgetting the file (c) one huge paragraph (d) a silly email ID
12. 12.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) text-message spelling (d) a clear subject line
13. 13.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) replying within a day (d) no subject line
14. 14.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
15. 15.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
16. 16.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) a clear subject line (c) a sensible email ID (d) no subject line
18. 18.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.Which of these is a poor email habit? (a) no name at the end (b) naming the attachment (c) replying within a day (d) short paragraphs
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) replying within a day (d) checking spelling
22. 22.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
24. 24.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
25. 25.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) checking spelling (d) no subject line
26. 26.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
27. 27.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) a sensible email ID (d) checking spelling
29. 29.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
30. 30.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) a sensible email ID (d) naming the attachment
31. 31.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a clear subject line (d) emojis to a principal
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
34. 34.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) forgetting the file (d) naming the attachment
35. 35.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
36. 36.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
37. 37.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
38. 38.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message

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