Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 7 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
4. 4.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) no subject line (d) checking spelling
5. 5.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
6. 6.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
7. 7.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a silly email ID (d) replying within a day
9. 9.Which of these is a good email habit? (a) no subject line (b) a polite greeting (c) text-message spelling (d) no name at the end
10. 10.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) no subject line (d) signing with your name
11. 11.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) replying within a day (d) a clear subject line
13. 13.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
16. 16.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
18. 18.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
19. 19.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) signing with your name (d) no name at the end
20. 20.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
22. 22.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.Which of these is a poor email habit? (a) checking spelling (b) one huge paragraph (c) replying within a day (d) a sensible email ID
26. 26.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) a polite greeting (d) checking spelling
27. 27.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
28. 28.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
29. 29.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
30. 30.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
31. 31.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
32. 32.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a clear subject line
33. 33.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) emojis to a principal (d) checking spelling
34. 34.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
35. 35.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
37. 37.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) forgetting the file (d) no subject line
38. 38.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
39. 39.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students