Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 61 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
2. 2.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
3. 3.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
4. 4.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
6. 6.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
7. 7.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
8. 8.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) ALL CAPITAL LETTERS (d) a sensible email ID
10. 10.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
11. 11.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
12. 12.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
14. 14.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
15. 15.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) a polite greeting (d) replying within a day
16. 16.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) one huge paragraph
17. 17.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
18. 18.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) replying within a day (d) no name at the end
19. 19.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
20. 20.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
21. 21.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) emojis to a principal (d) checking spelling
22. 22.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
23. 23.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
24. 24.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
25. 25.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
26. 26.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) with many emojis (d) like a text to a friend
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) a sensible email ID (d) no subject line
28. 28.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
29. 29.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
30. 30.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) no subject line (d) one huge paragraph
31. 31.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) forgetting the file (d) emojis to a principal
32. 32.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
33. 33.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) forgetting the file
34. 34.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
36. 36.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
37. 37.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) forgetting the file
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
39. 39.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
40. 40.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit

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