Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a silly email ID (d) a polite greeting
- 2.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
- 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 4.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 6.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) a clear subject line (d) signing with your name
- 7.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) a silly email ID (d) replying within a day
- 8.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) checking spelling (d) replying within a day
- 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 10.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) text-message spelling (d) naming the attachment
- 11.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) forgetting the file (d) a polite greeting
- 12.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) a clear subject line (d) a sensible email ID
- 13.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a sensible email ID (d) ALL CAPITAL LETTERS
- 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) checking spelling (d) signing with your name
- 16.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) no subject line (d) a clear subject line
- 17.Which of these is a good email habit? (a) signing with your name (b) no name at the end (c) one huge paragraph (d) a silly email ID
- 18.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 19.Which of these is a poor email habit? (a) emojis to a principal (b) signing with your name (c) naming the attachment (d) checking spelling
- 20.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) no name at the end (d) replying within a day
- 21.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 22.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) one huge paragraph (d) a sensible email ID
- 23.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 24.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 25.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) a sensible email ID (d) a clear subject line
- 26.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
- 27.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 28.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 29.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 30.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 31.🔍 Which is the odd one out? (a) signing with your name (b) a silly email ID (c) a clear subject line (d) a polite greeting
- 32.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 33.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) no subject line (d) replying within a day
- 34.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a polite greeting (d) a silly email ID
- 35.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
- 36.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 37.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) formally and briefly (d) in all capitals
- 38.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) naming the attachment (d) no name at the end
- 39.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 40.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
Answer key
- a polite greeting
- one based on your name
- a good email habit
- a polite thank-you line
- the sign-off
- text-message spelling
- replying within a day
- text-message spelling
- the subject line
- naming the attachment
- forgetting the file
- one huge paragraph
- ALL CAPITAL LETTERS
- a polite thank-you line
- ALL CAPITAL LETTERS
- a clear subject line
- signing with your name
- the sign-off
- emojis to a principal
- replying within a day
- the greeting
- a sensible email ID
- a poor email habit
- a poor email habit
- one huge paragraph
- that a file is attached
- the subject line
- the sign-off
- why you are writing
- the subject line
- a silly email ID
- a good email habit
- no subject line
- a silly email ID
- read it once more
- a poor email habit
- formally and briefly
- no name at the end
- the greeting
- the greeting
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