Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) forgetting the file (b) short paragraphs (c) one huge paragraph (d) text-message spelling
- 2.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 3.Which of these is a poor email habit? (a) a sensible email ID (b) forgetting the file (c) a clear subject line (d) a polite greeting
- 4.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) forgetting the file (d) signing with your name
- 5.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 6.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
- 7.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) a silly email ID (d) short paragraphs
- 8.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) signing with your name (d) short paragraphs
- 9.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 11.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 12.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 13.Which of these is a poor email habit? (a) a clear subject line (b) one huge paragraph (c) naming the attachment (d) replying within a day
- 14.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) replying within a day (d) no subject line
- 15.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 16.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 18.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) forgetting the file (d) a sensible email ID
- 19.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 20.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 21.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 22.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) short paragraphs (d) forgetting the file
- 23.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) forgetting the file (d) no subject line
- 24.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) no subject line (d) checking spelling
- 25.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 26.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
- 27.Which of these is a poor email habit? (a) text-message spelling (b) a polite greeting (c) checking spelling (d) signing with your name
- 28.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 29.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 30.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 31.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 32.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 33.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 34.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 35.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) naming the attachment (d) a clear subject line
- 36.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 37.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
- 38.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
- 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 40.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) a clear subject line (d) replying within a day
Answer key
- short paragraphs
- why you are writing
- forgetting the file
- signing with your name
- the subject line
- after a few working days
- a silly email ID
- text-message spelling
- a poor email habit
- the greeting
- a good email habit
- the greeting
- one huge paragraph
- replying within a day
- a poor email habit
- the subject line
- a poor email habit
- forgetting the file
- a good email habit
- the sign-off
- the subject line
- short paragraphs
- a clear subject line
- checking spelling
- the subject line
- sum up the email
- text-message spelling
- the sign-off
- the greeting
- the sign-off
- the main message
- a poor email habit
- a polite thank-you line
- a good email habit
- ALL CAPITAL LETTERS
- the details
- read it once more
- that a file is attached
- the subject line
- one huge paragraph
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