Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 608 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) checking spelling (c) signing with your name (d) a clear subject line
2. 2.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) text-message spelling (d) a polite greeting
3. 3.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
4. 4.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
5. 5.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
6. 6.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
7. 7.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
8. 8.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) naming the attachment (d) forgetting the file
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
11. 11.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no subject line (d) naming the attachment
12. 12.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) signing with your name (d) emojis to a principal
13. 13.Which of these is a good email habit? (a) no name at the end (b) a polite greeting (c) no subject line (d) ALL CAPITAL LETTERS
14. 14.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
15. 15.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
16. 16.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
17. 17.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
18. 18.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
19. 19.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
20. 20.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) checking spelling (d) no name at the end
21. 21.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
22. 22.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) signing with your name (d) emojis to a principal
23. 23.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
24. 24.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
25. 25.Which of these is a poor email habit? (a) a polite greeting (b) one huge paragraph (c) checking spelling (d) replying within a day
26. 26.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
27. 27.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) short paragraphs (d) no subject line
28. 28.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
29. 29.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) one huge paragraph (d) a sensible email ID
30. 30.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
34. 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
36. 36.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) no subject line (d) replying within a day
37. 37.Which of these is a good email habit? (a) short paragraphs (b) text-message spelling (c) no subject line (d) a silly email ID
38. 38.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
39. 39.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) only “see” (d) nothing about it
40. 40.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students