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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 62 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) emojis to a principal
  3. 3.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  4. 4.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) ALL CAPITAL LETTERS (d) no name at the end
  5. 5.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  6. 6.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a silly email ID (d) naming the attachment
  7. 7.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  8. 8.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  9. 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) emojis to a principal (d) no name at the end
  10. 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  11. 11.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
  12. 12.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no name at the end
  13. 13.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  14. 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a sensible email ID (d) short paragraphs
  15. 15.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  16. 16.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) a sensible email ID (d) replying within a day
  17. 17.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
  18. 18.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  19. 19.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  20. 20.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) a clear subject line (d) forgetting the file
  21. 21.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) forgetting the file
  22. 22.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  23. 23.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  26. 26.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
  27. 27.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) no subject line (d) a polite greeting
  28. 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  29. 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  30. 30.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) text-message spelling (d) signing with your name
  31. 31.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a sensible email ID (d) no subject line
  32. 32.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  33. 33.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) emojis to a principal (d) no name at the end
  34. 34.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  35. 35.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  36. 36.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  37. 37.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no name at the end (d) a sensible email ID
  38. 38.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) text-message spelling (d) a polite greeting
  39. 39.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  40. 40.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name

Answer key

  1. the greeting
  2. emojis to a principal
  3. a good email habit
  4. replying within a day
  5. a poor email habit
  6. naming the attachment
  7. a poor email habit
  8. the sign-off
  9. replying within a day
  10. the subject line
  11. emojis to a principal
  12. short paragraphs
  13. the greeting
  14. ALL CAPITAL LETTERS
  15. the sign-off
  16. text-message spelling
  17. that a file is attached
  18. the details
  19. a poor email habit
  20. a clear subject line
  21. a sensible email ID
  22. the sign-off
  23. the subject line
  24. the sign-off
  25. the main message
  26. one based on your name
  27. no subject line
  28. the subject line
  29. the greeting
  30. signing with your name
  31. no subject line
  32. the greeting
  33. checking spelling
  34. the sign-off
  35. the details
  36. a good email habit
  37. a sensible email ID
  38. a polite greeting
  39. the greeting
  40. the subject line

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