Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 2.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) a polite greeting (d) emojis to a principal
- 3.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 4.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) ALL CAPITAL LETTERS (d) no name at the end
- 5.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 6.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) a silly email ID (d) naming the attachment
- 7.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 8.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) emojis to a principal (d) no name at the end
- 10.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 11.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) emojis to a principal (d) a sensible email ID
- 12.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) ALL CAPITAL LETTERS (d) no name at the end
- 13.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) a sensible email ID (d) short paragraphs
- 15.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 16.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) a sensible email ID (d) replying within a day
- 17.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
- 18.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 19.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 20.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) a clear subject line (d) forgetting the file
- 21.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) forgetting the file
- 22.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 23.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 26.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
- 27.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) no subject line (d) a polite greeting
- 28.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 30.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) text-message spelling (d) signing with your name
- 31.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) a sensible email ID (d) no subject line
- 32.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 33.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) emojis to a principal (d) no name at the end
- 34.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 35.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 36.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 37.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) no name at the end (d) a sensible email ID
- 38.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) text-message spelling (d) a polite greeting
- 39.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 40.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
Answer key
- the greeting
- emojis to a principal
- a good email habit
- replying within a day
- a poor email habit
- naming the attachment
- a poor email habit
- the sign-off
- replying within a day
- the subject line
- emojis to a principal
- short paragraphs
- the greeting
- ALL CAPITAL LETTERS
- the sign-off
- text-message spelling
- that a file is attached
- the details
- a poor email habit
- a clear subject line
- a sensible email ID
- the sign-off
- the subject line
- the sign-off
- the main message
- one based on your name
- no subject line
- the subject line
- the greeting
- signing with your name
- no subject line
- the greeting
- checking spelling
- the sign-off
- the details
- a good email habit
- a sensible email ID
- a polite greeting
- the greeting
- the subject line
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