Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 615 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a poor email habit? (a) no name at the end (b) short paragraphs (c) a clear subject line (d) a sensible email ID
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
3. 3.Which of these is a poor email habit? (a) one huge paragraph (b) short paragraphs (c) checking spelling (d) signing with your name
4. 4.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) checking spelling (d) short paragraphs
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) a sensible email ID (d) ALL CAPITAL LETTERS
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.Which of these is a poor email habit? (a) a silly email ID (b) naming the attachment (c) a polite greeting (d) a sensible email ID
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
10. 10.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
11. 11.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
12. 12.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the subject line (c) the main message (d) the sign-off
14. 14.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
15. 15.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
17. 17.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
18. 18.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) no subject line (d) naming the attachment
19. 19.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) replying within a day (d) forgetting the file
20. 20.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) short paragraphs (d) no subject line
21. 21.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
22. 22.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
23. 23.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
24. 24.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) text-message spelling (c) signing with your name (d) checking spelling
26. 26.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
27. 27.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
28. 28.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
29. 29.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
31. 31.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
32. 32.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
34. 34.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
37. 37.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
38. 38.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) no name at the end (c) emojis to a principal (d) naming the attachment
40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message

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