Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 616 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) text-message spelling (d) ALL CAPITAL LETTERS
2. 2.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
4. 4.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
6. 6.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) one huge paragraph (d) ALL CAPITAL LETTERS
7. 7.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
9. 9.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
10. 10.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
11. 11.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
12. 12.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) short paragraphs (d) one huge paragraph
13. 13.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) no name at the end (d) ALL CAPITAL LETTERS
15. 15.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
16. 16.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
17. 17.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
18. 18.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) emojis to a principal (d) checking spelling
19. 19.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) short paragraphs
20. 20.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
22. 22.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
23. 23.Which of these is a poor email habit? (a) no subject line (b) a sensible email ID (c) signing with your name (d) replying within a day
24. 24.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) replying within a day (d) ALL CAPITAL LETTERS
25. 25.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
27. 27.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
28. 28.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
29. 29.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
30. 30.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
31. 31.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
32. 32.Which of these is a good email habit? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) checking spelling
33. 33.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
34. 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
35. 35.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) no subject line (d) emojis to a principal
36. 36.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) no name at the end (d) one huge paragraph
37. 37.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
38. 38.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
39. 39.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
40. 40.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) replying within a day (d) short paragraphs

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students