Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 617 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) naming the attachment (d) a clear subject line
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
4. 4.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a polite greeting (d) text-message spelling
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
8. 8.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) a clear subject line (d) naming the attachment
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
10. 10.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
11. 11.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
13. 13.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
14. 14.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
15. 15.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no subject line (d) short paragraphs
16. 16.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
17. 17.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.✅ Before you press Send, what should you do? (a) delete the subject (b) add ten emojis (c) read it once more (d) nothing
20. 20.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) emojis to a principal (d) no name at the end
21. 21.Which of these is a good email habit? (a) no subject line (b) short paragraphs (c) no name at the end (d) forgetting the file
22. 22.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
23. 23.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
24. 24.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
25. 25.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) ALL CAPITAL LETTERS (d) signing with your name
27. 27.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
28. 28.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
29. 29.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
31. 31.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
32. 32.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
33. 33.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
34. 34.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
36. 36.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) text-message spelling (d) checking spelling
37. 37.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
38. 38.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
39. 39.Which of these is a poor email habit? (a) a sensible email ID (b) replying within a day (c) no name at the end (d) a clear subject line
40. 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing

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