Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 618 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
2. 2.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no name at the end (d) a sensible email ID
3. 3.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no subject line (d) checking spelling
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the greeting (d) the main message
5. 5.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) like a text to a friend (c) with many emojis (d) in all capitals
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
7. 7.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) a polite greeting (d) no subject line
8. 8.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
9. 9.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
10. 10.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the main message (c) the sign-off (d) the greeting
11. 11.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) emojis to a principal (d) replying within a day
12. 12.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) forgetting the file (d) a clear subject line
13. 13.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
14. 14.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
15. 15.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
16. 16.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
17. 17.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) replying within a day (d) a polite greeting
18. 18.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a silly email ID
19. 19.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no subject line (d) a clear subject line
20. 20.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
21. 21.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
22. 22.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) no subject line (d) a sensible email ID
23. 23.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
24. 24.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? Regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
26. 26.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
27. 27.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
29. 29.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) a polite greeting (d) a sensible email ID
30. 30.Which of these is a poor email habit? (a) no name at the end (b) a clear subject line (c) a polite greeting (d) short paragraphs
31. 31.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
35. 35.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) a sensible email ID (d) forgetting the file
36. 36.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
37. 37.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
38. 38.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
39. 39.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
40. 40.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message

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