Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 619 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) checking spelling (d) no name at the end
2. 2.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) emojis to a principal (d) a sensible email ID
3. 3.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
5. 5.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
6. 6.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
7. 7.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
8. 8.Which of these is a poor email habit? (a) a sensible email ID (b) emojis to a principal (c) signing with your name (d) replying within a day
9. 9.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) a polite greeting (d) signing with your name
10. 10.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
11. 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
12. 12.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) a silly email ID (d) one huge paragraph
13. 13.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
14. 14.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) short paragraphs (d) no name at the end
15. 15.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
16. 16.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
17. 17.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
18. 18.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) a clear subject line (d) replying within a day
19. 19.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
21. 21.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a gaming handle (d) a funny nickname
22. 22.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) replying within a day (d) ALL CAPITAL LETTERS
23. 23.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) a silly email ID (d) emojis to a principal
24. 24.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) replying within a day (d) signing with your name
25. 25.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) forgetting the file (d) no name at the end
26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
27. 27.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a polite greeting (d) no subject line
28. 28.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
29. 29.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
31. 31.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) naming the attachment (d) one huge paragraph
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) never (d) after ten minutes
33. 33.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
36. 36.Which of these is a poor email habit? (a) one huge paragraph (b) short paragraphs (c) naming the attachment (d) signing with your name
37. 37.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) signing with your name (d) a silly email ID
38. 38.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
39. 39.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
40. 40.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit

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