Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 620 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
2. 2.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) a clear subject line (d) naming the attachment
3. 3.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
4. 4.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
5. 5.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
6. 6.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
7. 7.🔍 Which is the odd one out? (a) no name at the end (b) checking spelling (c) a sensible email ID (d) a clear subject line
8. 8.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a clear subject line
9. 9.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
10. 10.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
11. 11.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the sign-off (d) the greeting
12. 12.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
13. 13.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) no subject line (d) a sensible email ID
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
16. 16.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
17. 17.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
18. 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
19. 19.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
20. 20.Which of these is a poor email habit? (a) forgetting the file (b) signing with your name (c) naming the attachment (d) replying within a day
21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
22. 22.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) naming the attachment (d) no subject line
23. 23.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
25. 25.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) a silly email ID (d) a sensible email ID
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) naming the attachment (d) a clear subject line
27. 27.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a sensible email ID
28. 28.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
29. 29.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
31. 31.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no name at the end (d) replying within a day
32. 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
33. 33.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
34. 34.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
35. 35.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
37. 37.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) text-message spelling (d) a clear subject line
38. 38.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
39. 39.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing

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