Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 63 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
2. 2.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
3. 3.Which of these is a good email habit? (a) a clear subject line (b) one huge paragraph (c) emojis to a principal (d) text-message spelling
4. 4.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) naming the attachment (d) checking spelling
5. 5.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
6. 6.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
7. 7.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
9. 9.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
10. 10.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a silly email ID (d) text-message spelling
11. 11.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) no subject line (d) a clear subject line
12. 12.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
13. 13.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
14. 14.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a funny nickname (d) a gaming handle
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) no name at the end (d) a clear subject line
17. 17.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
18. 18.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) short paragraphs (d) one huge paragraph
19. 19.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
21. 21.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
22. 22.Which of these is a good email habit? (a) a silly email ID (b) no subject line (c) text-message spelling (d) a polite greeting
23. 23.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) a sensible email ID (d) one huge paragraph
24. 24.Which of these is a poor email habit? (a) text-message spelling (b) short paragraphs (c) a sensible email ID (d) replying within a day
25. 25.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
26. 26.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
27. 27.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) no name at the end (d) text-message spelling
28. 28.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
29. 29.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a silly email ID (d) a clear subject line
30. 30.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
31. 31.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
32. 32.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
33. 33.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
34. 34.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) a sensible email ID (d) a polite greeting
35. 35.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
37. 37.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
38. 38.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
39. 39.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
40. 40.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) checking spelling (c) a polite greeting (d) naming the attachment

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