Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 621 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
2. 2.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
3. 3.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
4. 4.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) signing with your name (d) ALL CAPITAL LETTERS
7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
9. 9.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
10. 10.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
11. 11.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
12. 12.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
13. 13.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
14. 14.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) replying within a day (d) short paragraphs
15. 15.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
16. 16.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
17. 17.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
18. 18.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) a silly email ID (d) a sensible email ID
19. 19.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) checking spelling (d) emojis to a principal
21. 21.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
22. 22.🔍 Which is the odd one out? (a) a silly email ID (b) replying within a day (c) no subject line (d) forgetting the file
23. 23.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) that a file is attached (d) only “see”
24. 24.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
26. 26.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) one huge paragraph (d) signing with your name
27. 27.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
28. 28.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) a silly email ID (d) signing with your name
29. 29.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
30. 30.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) replying within a day (d) a clear subject line
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) a clear subject line (d) naming the attachment
32. 32.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) a clear subject line (d) no subject line
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a polite greeting
35. 35.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
36. 36.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) naming the attachment (d) forgetting the file
37. 37.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
39. 39.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) one huge paragraph (d) text-message spelling
40. 40.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name

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