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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 622 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  2. 2.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  3. 3.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
  4. 4.Which of these is a good email habit? (a) text-message spelling (b) emojis to a principal (c) signing with your name (d) one huge paragraph
  5. 5.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  6. 6.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  7. 7.Which of these is a poor email habit? (a) a silly email ID (b) short paragraphs (c) a polite greeting (d) a sensible email ID
  8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) no subject line (d) a clear subject line
  9. 9.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  11. 11.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  12. 12.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
  13. 13.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  15. 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  18. 18.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) signing with your name (d) forgetting the file
  19. 19.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
  20. 20.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  21. 21.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  22. 22.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) replying within a day (d) naming the attachment
  23. 23.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  24. 24.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  25. 25.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
  26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) short paragraphs (d) forgetting the file
  27. 27.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) signing with your name (d) one huge paragraph
  29. 29.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  30. 30.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  31. 31.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) naming the attachment (d) no name at the end
  32. 32.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) nothing about it (c) only “see” (d) your password
  33. 33.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  34. 34.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  35. 35.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  36. 36.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) a polite greeting (d) signing with your name
  37. 37.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  39. 39.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  40. 40.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit

Answer key

  1. the greeting
  2. a poor email habit
  3. one based on your name
  4. signing with your name
  5. the greeting
  6. a good email habit
  7. a silly email ID
  8. a clear subject line
  9. the greeting
  10. the main message
  11. why you are writing
  12. after a few working days
  13. the subject line
  14. the subject line
  15. the subject line
  16. the subject line
  17. a poor email habit
  18. forgetting the file
  19. formally and briefly
  20. the details
  21. the subject line
  22. emojis to a principal
  23. the subject line
  24. the greeting
  25. read it once more
  26. short paragraphs
  27. a good email habit
  28. one huge paragraph
  29. a good email habit
  30. the sign-off
  31. naming the attachment
  32. that a file is attached
  33. a polite thank-you line
  34. a good email habit
  35. the sign-off
  36. ALL CAPITAL LETTERS
  37. a good email habit
  38. a polite thank-you line
  39. a good email habit
  40. a poor email habit

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