Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 623 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) short paragraphs (d) a silly email ID
2. 2.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
3. 3.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) a sensible email ID (d) one huge paragraph
4. 4.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) naming the attachment (d) checking spelling
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) no subject line (d) naming the attachment
6. 6.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
7. 7.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
8. 8.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) signing with your name (d) emojis to a principal
9. 9.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
10. 10.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) signing with your name (d) emojis to a principal
11. 11.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
12. 12.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
13. 13.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) forgetting the file (c) a sensible email ID (d) a polite greeting
15. 15.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
16. 16.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
17. 17.Which of these is a poor email habit? (a) a polite greeting (b) no name at the end (c) a sensible email ID (d) signing with your name
18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
22. 22.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
23. 23.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
24. 24.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
25. 25.Which of these is a good email habit? (a) forgetting the file (b) emojis to a principal (c) no name at the end (d) checking spelling
26. 26.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) a sensible email ID (d) emojis to a principal
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) ALL CAPITAL LETTERS (d) a polite greeting
29. 29.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
30. 30.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
31. 31.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
32. 32.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
33. 33.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
34. 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
36. 36.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a sensible email ID (d) ALL CAPITAL LETTERS
38. 38.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) short paragraphs (d) a silly email ID
39. 39.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
40. 40.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit

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