Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 624 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) a sensible email ID (d) forgetting the file
2. 2.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
6. 6.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) naming the attachment (d) replying within a day
7. 7.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) short paragraphs
8. 8.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
10. 10.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
11. 11.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
12. 12.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
13. 13.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
14. 14.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
15. 15.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) naming the attachment (d) no subject line
16. 16.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
17. 17.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
18. 18.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
19. 19.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
20. 20.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) nothing about it (d) that a file is attached
21. 21.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
22. 22.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
23. 23.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) checking spelling (d) no name at the end
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the sign-off (c) the subject line (d) the main message
25. 25.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
26. 26.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
27. 27.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) naming the attachment (d) a clear subject line
28. 28.🔍 Which is the odd one out? (a) no subject line (b) one huge paragraph (c) emojis to a principal (d) signing with your name
29. 29.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
30. 30.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
31. 31.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
32. 32.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
33. 33.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) no name at the end (d) a clear subject line
34. 34.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) emojis to a principal (d) ALL CAPITAL LETTERS
35. 35.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
36. 36.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
37. 37.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) checking spelling (d) ALL CAPITAL LETTERS
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
39. 39.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
40. 40.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students