Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 625 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) no subject line (d) replying within a day
2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
3. 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
4. 4.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
5. 5.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
6. 6.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
7. 7.🔍 Which is the odd one out? (a) checking spelling (b) replying within a day (c) one huge paragraph (d) signing with your name
8. 8.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) text-message spelling (d) a clear subject line
9. 9.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) forgetting the file (d) naming the attachment
10. 10.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) a clear subject line (d) checking spelling
11. 11.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
12. 12.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
13. 13.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) short paragraphs (d) naming the attachment
14. 14.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
15. 15.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
16. 16.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) checking spelling (d) replying within a day
17. 17.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
18. 18.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
19. 19.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) no subject line (d) no name at the end
21. 21.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) short paragraphs (d) forgetting the file
22. 22.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
23. 23.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
25. 25.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) no name at the end (d) a polite greeting
26. 26.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
27. 27.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) emojis to a principal (d) no subject line
29. 29.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
30. 30.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
31. 31.Which of these is a poor email habit? (a) forgetting the file (b) naming the attachment (c) checking spelling (d) replying within a day
32. 32.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
33. 33.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
35. 35.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
36. 36.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
37. 37.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
38. 38.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
40. 40.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit

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