Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 626 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) emojis to a principal (d) a sensible email ID
2. 2.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
3. 3.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
4. 4.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
5. 5.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
6. 6.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) short paragraphs (d) one huge paragraph
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
8. 8.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
9. 9.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
10. 10.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) checking spelling (d) text-message spelling
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the subject line (d) the main message
12. 12.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
13. 13.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) a silly email ID (d) a sensible email ID
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
16. 16.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
18. 18.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) a clear subject line (c) a sensible email ID (d) no subject line
20. 20.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
21. 21.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
22. 22.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a clear subject line
23. 23.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) read it once more (d) delete the subject
24. 24.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
25. 25.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) no name at the end (d) emojis to a principal
26. 26.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
27. 27.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
28. 28.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
29. 29.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
30. 30.Which of these is a poor email habit? (a) no subject line (b) replying within a day (c) a clear subject line (d) checking spelling
31. 31.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
32. 32.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) short paragraphs (d) no subject line
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
34. 34.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
35. 35.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) no subject line (d) one huge paragraph
36. 36.Which of these is a good email habit? (a) a clear subject line (b) no name at the end (c) one huge paragraph (d) forgetting the file
37. 37.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
38. 38.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) a clear subject line (d) ALL CAPITAL LETTERS
39. 39.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) a polite greeting (d) signing with your name
40. 40.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name

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