Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) signing with your name (d) text-message spelling
- 2.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 3.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
- 4.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
- 5.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 7.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
- 8.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 9.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 10.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
- 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 12.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 13.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 14.🔍 Which is the odd one out? (a) checking spelling (b) text-message spelling (c) a polite greeting (d) signing with your name
- 15.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 16.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 17.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) naming the attachment (d) no subject line
- 18.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) no name at the end (d) a polite greeting
- 19.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) text-message spelling (d) one huge paragraph
- 20.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 21.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
- 22.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
- 23.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) signing with your name (d) replying within a day
- 24.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 25.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 26.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) a sensible email ID (d) no name at the end
- 27.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) checking spelling (d) no subject line
- 28.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) one huge paragraph (d) short paragraphs
- 29.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) naming the attachment (d) text-message spelling
- 30.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 31.Which of these is a poor email habit? (a) naming the attachment (b) a silly email ID (c) a sensible email ID (d) replying within a day
- 32.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) forgetting the file (d) a polite greeting
- 33.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 35.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 36.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 37.Which of these is a good email habit? (a) short paragraphs (b) text-message spelling (c) a silly email ID (d) ALL CAPITAL LETTERS
- 38.Which of these is a good email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a silly email ID
- 39.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) replying within a day (d) a polite greeting
- 40.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
Answer key
- text-message spelling
- the subject line
- the subject line
- sum up the email
- a poor email habit
- a poor email habit
- formally and briefly
- a poor email habit
- the details
- a good email habit
- a polite thank-you line
- the sign-off
- the greeting
- text-message spelling
- the subject line
- the greeting
- naming the attachment
- a polite greeting
- a sensible email ID
- a poor email habit
- one based on your name
- after a few working days
- no name at the end
- the greeting
- the subject line
- a sensible email ID
- checking spelling
- one huge paragraph
- naming the attachment
- the details
- a silly email ID
- forgetting the file
- the sign-off
- the subject line
- a good email habit
- why you are writing
- short paragraphs
- signing with your name
- a silly email ID
- a polite thank-you line
Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students