Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 628 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
2. 2.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
3. 3.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
4. 4.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) emojis to a principal (d) checking spelling
5. 5.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
6. 6.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
7. 7.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
8. 8.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a silly email ID (d) a polite greeting
9. 9.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
10. 10.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
12. 12.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) text-message spelling (d) checking spelling
13. 13.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) checking spelling (d) a polite greeting
15. 15.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) naming the attachment (d) no name at the end
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
17. 17.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
18. 18.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
19. 19.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
20. 20.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) replying within a day (d) a clear subject line
21. 21.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
22. 22.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no subject line (d) checking spelling
23. 23.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
25. 25.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) after ten minutes (c) never (d) every hour
27. 27.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) checking spelling (d) naming the attachment
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) a clear subject line (d) signing with your name
30. 30.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) no name at the end (d) signing with your name
31. 31.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) text-message spelling (d) ALL CAPITAL LETTERS
32. 32.Which of these is a good email habit? (a) a sensible email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) emojis to a principal
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
34. 34.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
35. 35.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) a sensible email ID (d) a silly email ID
36. 36.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
37. 37.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
40. 40.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing

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