Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 633 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) no subject line (d) emojis to a principal
2. 2.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
3. 3.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) one huge paragraph (d) a polite greeting
4. 4.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
5. 5.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes
6. 6.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
7. 7.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
8. 8.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) no name at the end (d) replying within a day
9. 9.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
10. 10.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) signing with your name (d) a clear subject line
11. 11.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
12. 12.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
13. 13.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) replying within a day (d) a clear subject line
14. 14.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) a clear subject line (d) one huge paragraph
16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
17. 17.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
18. 18.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
20. 20.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
22. 22.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
23. 23.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) ALL CAPITAL LETTERS (d) one huge paragraph
25. 25.Which of these is a poor email habit? (a) a polite greeting (b) forgetting the file (c) signing with your name (d) naming the attachment
26. 26.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
27. 27.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) one huge paragraph (d) signing with your name
29. 29.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
31. 31.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) no subject line (d) a polite greeting
32. 32.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) forgetting the file (d) a clear subject line
33. 33.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
34. 34.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
35. 35.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) a silly email ID (d) ALL CAPITAL LETTERS
36. 36.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
37. 37.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
38. 38.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
39. 39.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
40. 40.Which of these is a poor email habit? (a) replying within a day (b) a silly email ID (c) checking spelling (d) signing with your name

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