Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 636 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
2. 2.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
3. 3.Which of these is a good email habit? (a) naming the attachment (b) no subject line (c) text-message spelling (d) a silly email ID
4. 4.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a sensible email ID (d) checking spelling
6. 6.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) signing with your name
7. 7.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
8. 8.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
9. 9.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
10. 10.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
11. 11.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
12. 12.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
13. 13.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
14. 14.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) replying within a day (d) forgetting the file
15. 15.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
16. 16.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) a silly email ID (d) text-message spelling
17. 17.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
18. 18.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
19. 19.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
20. 20.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
22. 22.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) a polite greeting (d) checking spelling
23. 23.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
24. 24.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
26. 26.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) short paragraphs (d) no name at the end
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
30. 30.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) a clear subject line (d) emojis to a principal
33. 33.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) naming the attachment (d) a sensible email ID
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the main message (c) the greeting (d) the sign-off
38. 38.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
39. 39.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit

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