Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 637 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
2. 2.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
3. 3.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
4. 4.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
7. 7.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) one huge paragraph (d) no name at the end
8. 8.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) no subject line (d) a clear subject line
9. 9.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
10. 10.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) short paragraphs (d) a clear subject line
11. 11.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
12. 12.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
13. 13.Which of these is a good email habit? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) text-message spelling (d) naming the attachment
14. 14.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
15. 15.Which of these is a poor email habit? (a) a polite greeting (b) no name at the end (c) a sensible email ID (d) checking spelling
16. 16.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
18. 18.Which of these is a good email habit? (a) forgetting the file (b) a clear subject line (c) text-message spelling (d) ALL CAPITAL LETTERS
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.Which of these is a poor email habit? (a) replying within a day (b) one huge paragraph (c) a clear subject line (d) checking spelling
21. 21.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
23. 23.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
24. 24.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
25. 25.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a clear subject line (d) signing with your name
27. 27.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
28. 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) no subject line (d) short paragraphs
29. 29.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
31. 31.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) ALL CAPITAL LETTERS (d) naming the attachment
32. 32.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) no subject line
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
34. 34.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
35. 35.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
36. 36.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
37. 37.Which of these is a poor email habit? (a) checking spelling (b) a silly email ID (c) a clear subject line (d) a sensible email ID
38. 38.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
39. 39.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
40. 40.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) no subject line (d) one huge paragraph

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