Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 638 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
2. 2.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a sensible email ID (d) ALL CAPITAL LETTERS
3. 3.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
4. 4.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the subject line (d) the main message
5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) naming the attachment (d) text-message spelling
6. 6.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) replying within a day (d) no subject line
7. 7.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) a sensible email ID (d) a polite greeting
8. 8.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
9. 9.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) a clear subject line (d) text-message spelling
10. 10.Which of these is a poor email habit? (a) checking spelling (b) a silly email ID (c) a polite greeting (d) a clear subject line
11. 11.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
13. 13.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
14. 14.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
15. 15.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
16. 16.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
18. 18.🔍 Which is the odd one out? (a) a polite greeting (b) no name at the end (c) replying within a day (d) naming the attachment
19. 19.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
20. 20.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
21. 21.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
24. 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
25. 25.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
26. 26.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) say hello (d) be left blank
27. 27.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
28. 28.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) forgetting the file (d) no subject line
30. 30.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
31. 31.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
32. 32.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
33. 33.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
34. 34.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
35. 35.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
36. 36.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) a silly email ID (d) replying within a day
38. 38.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
39. 39.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
40. 40.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) your password (c) nothing about it (d) only “see”

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