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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 639 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  3. 3.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  4. 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) replying within a day (d) no name at the end
  5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
  6. 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  7. 7.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) emojis to a principal (d) short paragraphs
  8. 8.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  9. 9.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) one huge paragraph (d) signing with your name
  10. 10.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) replying within a day
  11. 11.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  12. 12.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) a sensible email ID (d) no name at the end
  13. 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
  14. 14.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) replying within a day (d) naming the attachment
  16. 16.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
  17. 17.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  18. 18.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) no name at the end (d) ALL CAPITAL LETTERS
  19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  20. 20.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  21. 21.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  22. 22.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a silly email ID (d) naming the attachment
  23. 23.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) emojis to a principal (d) a clear subject line
  25. 25.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
  26. 26.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  27. 27.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  28. 28.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  29. 29.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) naming the attachment (d) forgetting the file
  30. 30.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  31. 31.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
  32. 32.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) short paragraphs (d) a clear subject line
  33. 33.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) a sensible email ID (d) no subject line
  34. 34.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  35. 35.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  36. 36.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) no name at the end (d) forgetting the file
  37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  38. 38.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  39. 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  40. 40.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line

Answer key

  1. the details
  2. the main message
  3. the subject line
  4. replying within a day
  5. one based on your name
  6. the sign-off
  7. emojis to a principal
  8. the subject line
  9. one huge paragraph
  10. ALL CAPITAL LETTERS
  11. why you are writing
  12. no name at the end
  13. formally and briefly
  14. the details
  15. ALL CAPITAL LETTERS
  16. sum up the email
  17. the sign-off
  18. checking spelling
  19. the subject line
  20. the sign-off
  21. a polite thank-you line
  22. a silly email ID
  23. a poor email habit
  24. emojis to a principal
  25. read it once more
  26. why you are writing
  27. the subject line
  28. a poor email habit
  29. forgetting the file
  30. the sign-off
  31. after a few working days
  32. no name at the end
  33. a sensible email ID
  34. the subject line
  35. why you are writing
  36. replying within a day
  37. the subject line
  38. a poor email habit
  39. a good email habit
  40. the subject line

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