Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
- 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 3.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 4.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) replying within a day (d) no name at the end
- 5.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) one based on your name (d) a funny nickname
- 6.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 7.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) emojis to a principal (d) short paragraphs
- 8.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 9.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) one huge paragraph (d) signing with your name
- 10.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) a sensible email ID (d) replying within a day
- 11.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
- 12.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) a sensible email ID (d) no name at the end
- 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
- 14.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) signing with your name (c) replying within a day (d) naming the attachment
- 16.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
- 17.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 18.🔍 Which is the odd one out? (a) checking spelling (b) forgetting the file (c) no name at the end (d) ALL CAPITAL LETTERS
- 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 20.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 21.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 22.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) a silly email ID (d) naming the attachment
- 23.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 24.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) emojis to a principal (d) a clear subject line
- 25.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
- 26.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 27.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 28.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 29.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) naming the attachment (d) forgetting the file
- 30.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 31.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
- 32.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) short paragraphs (d) a clear subject line
- 33.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) a sensible email ID (d) no subject line
- 34.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 35.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 36.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) no name at the end (d) forgetting the file
- 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 38.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 40.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
Answer key
- the details
- the main message
- the subject line
- replying within a day
- one based on your name
- the sign-off
- emojis to a principal
- the subject line
- one huge paragraph
- ALL CAPITAL LETTERS
- why you are writing
- no name at the end
- formally and briefly
- the details
- ALL CAPITAL LETTERS
- sum up the email
- the sign-off
- checking spelling
- the subject line
- the sign-off
- a polite thank-you line
- a silly email ID
- a poor email habit
- emojis to a principal
- read it once more
- why you are writing
- the subject line
- a poor email habit
- forgetting the file
- the sign-off
- after a few working days
- no name at the end
- a sensible email ID
- the subject line
- why you are writing
- replying within a day
- the subject line
- a poor email habit
- a good email habit
- the subject line
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