Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 640 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) a polite greeting (d) ALL CAPITAL LETTERS
2. 2.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
3. 3.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
4. 4.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) a polite greeting (d) a clear subject line
6. 6.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
7. 7.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) a sensible email ID (d) short paragraphs
8. 8.Which of these is a poor email habit? (a) a polite greeting (b) signing with your name (c) forgetting the file (d) replying within a day
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
10. 10.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
11. 11.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
12. 12.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
13. 13.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
16. 16.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
17. 17.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) ALL CAPITAL LETTERS (d) a sensible email ID
18. 18.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
19. 19.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) read it once more (d) add ten emojis
20. 20.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) checking spelling (d) ALL CAPITAL LETTERS
21. 21.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
24. 24.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
25. 25.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) a clear subject line (d) a polite greeting
26. 26.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
27. 27.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
29. 29.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) a sensible email ID (d) a silly email ID
30. 30.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) no name at the end (d) forgetting the file
31. 31.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
32. 32.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
33. 33.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
34. 34.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) checking spelling (d) ALL CAPITAL LETTERS
36. 36.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
37. 37.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a good email habit? (a) forgetting the file (b) a sensible email ID (c) no subject line (d) ALL CAPITAL LETTERS
39. 39.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing

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