Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 641 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) one huge paragraph (d) a silly email ID
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) a sensible email ID (d) a polite greeting
3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
4. 4.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
5. 5.Which of these is a poor email habit? (a) a sensible email ID (b) a clear subject line (c) one huge paragraph (d) a polite greeting
6. 6.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) a clear subject line (d) one huge paragraph
7. 7.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
8. 8.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) replying within a day (d) ALL CAPITAL LETTERS
9. 9.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
10. 10.🔍 Which is the odd one out? (a) replying within a day (b) no name at the end (c) a silly email ID (d) emojis to a principal
11. 11.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
12. 12.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) forgetting the file (d) no name at the end
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) naming the attachment (d) emojis to a principal
15. 15.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
16. 16.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
17. 17.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
18. 18.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) replying within a day (d) no subject line
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
20. 20.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
22. 22.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
23. 23.Which of these is a good email habit? (a) emojis to a principal (b) a polite greeting (c) ALL CAPITAL LETTERS (d) no subject line
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
25. 25.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
26. 26.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) short paragraphs (d) signing with your name
27. 27.Which of these is a poor email habit? (a) replying within a day (b) ALL CAPITAL LETTERS (c) checking spelling (d) a clear subject line
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) a sensible email ID (d) one huge paragraph
30. 30.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) a clear subject line (d) checking spelling
31. 31.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
32. 32.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) ALL CAPITAL LETTERS (d) naming the attachment
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) a sensible email ID (d) no name at the end
34. 34.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) naming the attachment (d) text-message spelling
35. 35.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
37. 37.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
38. 38.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a clear subject line (d) ALL CAPITAL LETTERS
39. 39.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
40. 40.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password

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