Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 642 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) replying within a day (d) forgetting the file
2. 2.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
3. 3.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a sensible email ID (d) emojis to a principal
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
5. 5.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
6. 6.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) checking spelling (d) forgetting the file
7. 7.🔍 Which is the odd one out? (a) text-message spelling (b) emojis to a principal (c) a silly email ID (d) checking spelling
8. 8.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
9. 9.Which of these is a good email habit? (a) one huge paragraph (b) short paragraphs (c) no subject line (d) a silly email ID
10. 10.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) emojis to a principal (d) forgetting the file
11. 11.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
12. 12.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
13. 13.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) text-message spelling (d) short paragraphs
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
15. 15.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) checking spelling (d) naming the attachment
16. 16.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
17. 17.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
18. 18.🔍 Which is the odd one out? (a) forgetting the file (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a silly email ID
19. 19.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
20. 20.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) naming the attachment (d) a clear subject line
21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
22. 22.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) no name at the end (d) naming the attachment
23. 23.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) forgetting the file (d) emojis to a principal
24. 24.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
25. 25.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
26. 26.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
28. 28.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a sensible email ID (d) replying within a day
29. 29.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) replying within a day (d) checking spelling
30. 30.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
31. 31.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) replying within a day
32. 32.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
33. 33.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
34. 34.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
35. 35.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
37. 37.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
38. 38.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) one huge paragraph (d) emojis to a principal
39. 39.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
40. 40.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit

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