Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 643 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
2. 2.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) forgetting the file (d) text-message spelling
6. 6.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
7. 7.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
8. 8.🔍 Which is the odd one out? (a) emojis to a principal (b) text-message spelling (c) forgetting the file (d) naming the attachment
9. 9.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) signing with your name (d) naming the attachment
10. 10.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) forgetting the file
11. 11.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
12. 12.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
13. 13.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
14. 14.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
15. 15.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
17. 17.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
18. 18.Which of these is a good email habit? (a) naming the attachment (b) text-message spelling (c) emojis to a principal (d) no name at the end
19. 19.🔍 Which is the odd one out? (a) one huge paragraph (b) short paragraphs (c) a clear subject line (d) a polite greeting
20. 20.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
22. 22.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
23. 23.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
24. 24.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
25. 25.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
26. 26.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
27. 27.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
28. 28.🔍 Which is the odd one out? (a) a sensible email ID (b) forgetting the file (c) replying within a day (d) a polite greeting
29. 29.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
30. 30.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
31. 31.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) a silly email ID (d) no name at the end
32. 32.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
33. 33.🔍 Which is the odd one out? (a) no subject line (b) a polite greeting (c) no name at the end (d) one huge paragraph
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
35. 35.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
36. 36.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) checking spelling (d) replying within a day
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no subject line (d) replying within a day
38. 38.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
39. 39.Which of these is a good email habit? (a) emojis to a principal (b) signing with your name (c) a silly email ID (d) no name at the end
40. 40.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit

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