Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 646 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
3. 3.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
4. 4.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
6. 6.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
7. 7.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
8. 8.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) signing with your name (d) text-message spelling
9. 9.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
10. 10.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) no subject line
11. 11.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) naming the attachment (d) no name at the end
12. 12.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
13. 13.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) checking spelling (d) no name at the end
14. 14.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
15. 15.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
16. 16.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) no subject line (d) one huge paragraph
17. 17.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
18. 18.🔍 Which is the odd one out? (a) one huge paragraph (b) checking spelling (c) no name at the end (d) no subject line
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
20. 20.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
21. 21.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) never (d) every hour
22. 22.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) signing with your name (d) a silly email ID
23. 23.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
24. 24.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) one huge paragraph (d) short paragraphs
26. 26.🔍 Which is the odd one out? (a) naming the attachment (b) text-message spelling (c) a clear subject line (d) short paragraphs
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) checking spelling (d) one huge paragraph
28. 28.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
29. 29.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) text-message spelling (d) one huge paragraph
30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
33. 33.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
34. 34.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
35. 35.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
37. 37.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
39. 39.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
40. 40.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line

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