Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 648 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) a silly email ID (d) a polite greeting
2. 2.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
3. 3.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
4. 4.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
7. 7.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
8. 8.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) text-message spelling (d) a clear subject line
10. 10.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
11. 11.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
12. 12.📧 Which part of an email is this? Regards, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
13. 13.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
14. 14.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle
15. 15.Which of these is a good email habit? (a) forgetting the file (b) replying within a day (c) ALL CAPITAL LETTERS (d) no name at the end
16. 16.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) emojis to a principal (d) one huge paragraph
17. 17.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
18. 18.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) no subject line (d) text-message spelling
19. 19.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
20. 20.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
21. 21.🔍 Which is the odd one out? (a) naming the attachment (b) no name at the end (c) signing with your name (d) short paragraphs
22. 22.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) checking spelling (d) replying within a day
23. 23.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
24. 24.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
25. 25.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a polite greeting (d) no subject line
27. 27.Which of these is a poor email habit? (a) replying within a day (b) no subject line (c) short paragraphs (d) a polite greeting
28. 28.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
29. 29.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) a silly email ID (d) no name at the end
30. 30.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
31. 31.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) a polite greeting (d) a sensible email ID
32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
33. 33.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
35. 35.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) a silly email ID (d) signing with your name
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) emojis to a principal (c) naming the attachment (d) checking spelling
37. 37.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) text-message spelling (d) checking spelling
38. 38.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
39. 39.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) no subject line (d) text-message spelling
40. 40.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students