Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) text-message spelling (b) a polite greeting (c) checking spelling (d) naming the attachment
- 2.Which of these is a good email habit? (a) no subject line (b) ALL CAPITAL LETTERS (c) forgetting the file (d) checking spelling
- 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 4.Which of these is a poor email habit? (a) checking spelling (b) emojis to a principal (c) signing with your name (d) a clear subject line
- 5.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 7.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 8.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 10.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 11.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 12.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) a sensible email ID (d) a silly email ID
- 13.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 14.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
- 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) emojis to a principal (d) replying within a day
- 16.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) text-message spelling (d) a polite greeting
- 17.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
- 18.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 20.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
- 21.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
- 22.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 23.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
- 24.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 25.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 26.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
- 27.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) one huge paragraph (d) checking spelling
- 28.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 29.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
- 30.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
- 31.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 32.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 33.🔍 Which is the odd one out? (a) forgetting the file (b) naming the attachment (c) a polite greeting (d) short paragraphs
- 34.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
- 35.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 36.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 37.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
- 38.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 39.Which of these is a good email habit? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) emojis to a principal
- 40.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
Answer key
- text-message spelling
- checking spelling
- the subject line
- emojis to a principal
- a poor email habit
- a poor email habit
- a poor email habit
- a poor email habit
- the subject line
- the details
- a good email habit
- a sensible email ID
- the sign-off
- the greeting
- replying within a day
- a polite greeting
- the subject line
- the sign-off
- the sign-off
- the subject line
- sum up the email
- the subject line
- the greeting
- the subject line
- a polite thank-you line
- that a file is attached
- one huge paragraph
- the subject line
- one based on your name
- the greeting
- a poor email habit
- a good email habit
- forgetting the file
- read it once more
- the sign-off
- a good email habit
- a good email habit
- the subject line
- a clear subject line
- why you are writing
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