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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 650 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  2. 2.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  3. 3.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) a clear subject line (d) a polite greeting
  4. 4.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) replying within a day (d) ALL CAPITAL LETTERS
  5. 5.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) one huge paragraph (d) emojis to a principal
  6. 6.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) emojis to a principal (d) signing with your name
  7. 7.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  8. 8.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  9. 9.🔍 Which is the odd one out? (a) a polite greeting (b) forgetting the file (c) ALL CAPITAL LETTERS (d) text-message spelling
  10. 10.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) a polite greeting (d) a silly email ID
  11. 11.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  12. 12.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  13. 13.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  14. 14.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  16. 16.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  17. 17.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) no name at the end (d) a silly email ID
  18. 18.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  20. 20.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  21. 21.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) one huge paragraph (d) signing with your name
  22. 22.Which of these is a good email habit? (a) checking spelling (b) a silly email ID (c) text-message spelling (d) emojis to a principal
  23. 23.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) replying within a day (d) one huge paragraph
  24. 24.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
  25. 25.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  26. 26.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) text-message spelling (d) naming the attachment
  27. 27.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  28. 28.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) one huge paragraph (d) forgetting the file
  29. 29.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) naming the attachment (d) text-message spelling
  30. 30.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
  31. 31.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  32. 32.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  33. 33.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) a gaming handle (d) one based on your name
  34. 34.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) one huge paragraph (d) short paragraphs
  35. 35.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) checking spelling (d) text-message spelling
  36. 36.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  37. 37.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  38. 38.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) no subject line (d) a polite greeting
  39. 39.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) emojis to a principal (d) a sensible email ID
  40. 40.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details

Answer key

  1. the subject line
  2. the sign-off
  3. ALL CAPITAL LETTERS
  4. ALL CAPITAL LETTERS
  5. short paragraphs
  6. emojis to a principal
  7. the subject line
  8. a poor email habit
  9. a polite greeting
  10. a silly email ID
  11. a polite thank-you line
  12. the subject line
  13. the sign-off
  14. the greeting
  15. the main message
  16. the subject line
  17. a clear subject line
  18. the main message
  19. a poor email habit
  20. the main message
  21. one huge paragraph
  22. checking spelling
  23. replying within a day
  24. formally and briefly
  25. the sign-off
  26. text-message spelling
  27. a good email habit
  28. short paragraphs
  29. naming the attachment
  30. read it once more
  31. the greeting
  32. why you are writing
  33. one based on your name
  34. one huge paragraph
  35. text-message spelling
  36. the subject line
  37. the sign-off
  38. no subject line
  39. a sensible email ID
  40. the greeting

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