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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 651 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
  2. 2.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  3. 3.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  4. 4.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  5. 5.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
  6. 6.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) text-message spelling (d) replying within a day
  7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  8. 8.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  9. 9.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
  10. 10.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  11. 11.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  12. 12.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  13. 13.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) a clear subject line (d) replying within a day
  14. 14.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  15. 15.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  16. 16.Which of these is a poor email habit? (a) forgetting the file (b) naming the attachment (c) replying within a day (d) a polite greeting
  17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  19. 19.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  20. 20.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  21. 21.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) text-message spelling (d) one huge paragraph
  22. 22.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) signing with your name (d) a silly email ID
  23. 23.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  24. 24.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a sensible email ID (d) signing with your name
  26. 26.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) text-message spelling (d) naming the attachment
  28. 28.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  29. 29.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  30. 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  31. 31.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) naming the attachment (d) text-message spelling
  32. 32.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  33. 33.Which of these is a good email habit? (a) text-message spelling (b) a clear subject line (c) ALL CAPITAL LETTERS (d) no subject line
  34. 34.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  35. 35.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) ALL CAPITAL LETTERS (d) short paragraphs
  36. 36.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  37. 37.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  38. 38.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  39. 39.🔍 Which is the odd one out? (a) no subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
  40. 40.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit

Answer key

  1. the subject line
  2. a good email habit
  3. a polite thank-you line
  4. the subject line
  5. that a file is attached
  6. replying within a day
  7. the details
  8. the greeting
  9. one based on your name
  10. a good email habit
  11. the subject line
  12. the main message
  13. emojis to a principal
  14. the subject line
  15. a poor email habit
  16. forgetting the file
  17. the sign-off
  18. a poor email habit
  19. the details
  20. a polite thank-you line
  21. signing with your name
  22. signing with your name
  23. the sign-off
  24. the details
  25. no subject line
  26. the subject line
  27. text-message spelling
  28. the sign-off
  29. the subject line
  30. a polite thank-you line
  31. text-message spelling
  32. a good email habit
  33. a clear subject line
  34. a poor email habit
  35. short paragraphs
  36. the subject line
  37. why you are writing
  38. a good email habit
  39. a sensible email ID
  40. a poor email habit

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