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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 652 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  2. 2.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) a clear subject line (d) text-message spelling
  3. 3.🔍 Which is the odd one out? (a) replying within a day (b) naming the attachment (c) text-message spelling (d) short paragraphs
  4. 4.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
  5. 5.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  6. 6.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) no subject line (d) signing with your name
  7. 7.Which of these is a poor email habit? (a) a sensible email ID (b) checking spelling (c) naming the attachment (d) no subject line
  8. 8.📧 Which part of an email is this? Regards, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  9. 9.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) replying within a day (c) signing with your name (d) one huge paragraph
  11. 11.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
  12. 12.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  13. 13.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
  14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  15. 15.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
  16. 16.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) forgetting the file (d) a sensible email ID
  17. 17.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  18. 18.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
  19. 19.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  21. 21.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  23. 23.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) naming the attachment (d) a silly email ID
  25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) short paragraphs (d) no name at the end
  26. 26.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) a polite greeting (d) a silly email ID
  27. 27.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  29. 29.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  30. 30.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a clear subject line (d) forgetting the file
  31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) no subject line (c) checking spelling (d) a silly email ID
  32. 32.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  33. 33.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  35. 35.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) no name at the end (d) a silly email ID
  36. 36.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) one huge paragraph (d) a clear subject line
  37. 37.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
  38. 38.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  39. 39.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  40. 40.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing

Answer key

  1. a poor email habit
  2. text-message spelling
  3. text-message spelling
  4. the main message
  5. the subject line
  6. signing with your name
  7. no subject line
  8. the sign-off
  9. a poor email habit
  10. one huge paragraph
  11. formally and briefly
  12. a polite thank-you line
  13. the subject line
  14. the sign-off
  15. read it once more
  16. a sensible email ID
  17. a poor email habit
  18. sum up the email
  19. a polite thank-you line
  20. the sign-off
  21. the greeting
  22. the main message
  23. a good email habit
  24. a silly email ID
  25. no name at the end
  26. a polite greeting
  27. a good email habit
  28. a polite thank-you line
  29. why you are writing
  30. a clear subject line
  31. checking spelling
  32. a good email habit
  33. the sign-off
  34. a poor email habit
  35. checking spelling
  36. one huge paragraph
  37. one based on your name
  38. the details
  39. the sign-off
  40. why you are writing

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