Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 653 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
2. 2.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
3. 3.📧 What should the subject line do? (a) be left blank (b) say hello (c) sum up the email (d) be a joke
4. 4.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
5. 5.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
7. 7.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
8. 8.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
9. 9.🔍 Which is the odd one out? (a) signing with your name (b) checking spelling (c) a polite greeting (d) no subject line
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) no name at the end (c) forgetting the file (d) text-message spelling
11. 11.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
12. 12.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
14. 14.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
15. 15.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) a polite greeting (d) ALL CAPITAL LETTERS
16. 16.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) short paragraphs (d) a sensible email ID
17. 17.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
18. 18.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
19. 19.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
20. 20.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
21. 21.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
22. 22.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour
24. 24.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the subject line (d) the greeting
25. 25.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
26. 26.Which of these is a good email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) a silly email ID (d) forgetting the file
27. 27.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
28. 28.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
29. 29.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
30. 30.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) replying within a day (d) a silly email ID
31. 31.Which of these is a good email habit? (a) no name at the end (b) short paragraphs (c) ALL CAPITAL LETTERS (d) text-message spelling
32. 32.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
33. 33.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) signing with your name (d) checking spelling
34. 34.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) emojis to a principal (d) ALL CAPITAL LETTERS
36. 36.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a sensible email ID (d) one huge paragraph
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
39. 39.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) formally and briefly (d) like a text to a friend
40. 40.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details

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