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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 654 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  2. 2.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  3. 3.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) checking spelling (d) text-message spelling
  4. 4.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  5. 5.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
  6. 6.🔍 Which is the odd one out? (a) naming the attachment (b) a silly email ID (c) checking spelling (d) replying within a day
  7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  8. 8.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  9. 9.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) emojis to a principal (d) replying within a day
  10. 10.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  11. 11.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  12. 12.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  13. 13.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  14. 14.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  15. 15.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
  16. 16.🔍 Which is the odd one out? (a) text-message spelling (b) no subject line (c) naming the attachment (d) ALL CAPITAL LETTERS
  17. 17.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  18. 18.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  19. 19.🔍 Which is the odd one out? (a) signing with your name (b) no subject line (c) short paragraphs (d) a clear subject line
  20. 20.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  21. 21.Which of these is a good email habit? (a) a sensible email ID (b) text-message spelling (c) emojis to a principal (d) ALL CAPITAL LETTERS
  22. 22.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  23. 23.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  24. 24.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  25. 25.Which of these is a poor email habit? (a) a silly email ID (b) short paragraphs (c) naming the attachment (d) signing with your name
  26. 26.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  27. 27.Which of these is a good email habit? (a) text-message spelling (b) short paragraphs (c) forgetting the file (d) no subject line
  28. 28.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  29. 29.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  30. 30.Which of these is a poor email habit? (a) no subject line (b) naming the attachment (c) a polite greeting (d) replying within a day
  31. 31.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
  32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) one huge paragraph (d) checking spelling
  33. 33.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  34. 34.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  35. 35.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) say hello (d) be left blank
  36. 36.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  37. 37.Which of these is a poor email habit? (a) checking spelling (b) short paragraphs (c) emojis to a principal (d) a sensible email ID
  38. 38.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  39. 39.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  40. 40.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) signing with your name (d) a sensible email ID

Answer key

  1. the sign-off
  2. why you are writing
  3. text-message spelling
  4. a polite thank-you line
  5. one based on your name
  6. a silly email ID
  7. the main message
  8. a poor email habit
  9. replying within a day
  10. a poor email habit
  11. a poor email habit
  12. the sign-off
  13. the subject line
  14. the subject line
  15. that a file is attached
  16. naming the attachment
  17. the sign-off
  18. the greeting
  19. no subject line
  20. the subject line
  21. a sensible email ID
  22. the greeting
  23. the details
  24. a poor email habit
  25. a silly email ID
  26. a good email habit
  27. short paragraphs
  28. a good email habit
  29. a polite thank-you line
  30. no subject line
  31. read it once more
  32. one huge paragraph
  33. the greeting
  34. the greeting
  35. sum up the email
  36. a good email habit
  37. emojis to a principal
  38. a good email habit
  39. a poor email habit
  40. text-message spelling

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